How Can We Assist You?
We take pride in building rock-solid, mathematically sound astrological software. If you encounter any bugs, purchase restoration questions, or discrepancies in planetary coordinates, we are here to help.
Direct Support Channels
📧 Email Support
Direct communication with our engineering team:
support@astrosight.solenyx.studio Typical response time: Under 24 hours🛠️ Restore Purchases
If you upgraded your credits or subscribed to Cosmos on iOS or Android and reinstalled the app, navigate to:
Settings → Subscription & Credits → Tap “Restore Purchases”
Reporting Ephemeris Discrepancies
If you believe a planetary degree or Vimshottari dasha date differs from classical ephemerides:
- Provide your exact birth date, time (including time zone or DST), and city coordinates.
- Specify the ayanamsha being compared (AstroSight uses True Lahiri / Chitra Paksha).
- Our team will test your coordinates against our golden Swiss Ephemeris golden verification test suite.